GE Factory Service

We service what we sell!

With service from GE you'll get...
  • The industry's largest manufacturer owned factory service network
  • Over 1,100 highly skilled field technicians
  • Easy scheduling online or by phone
  • Extensive truck inventory to complete most repairs on the first visit
  • 4,000 Customer Care service centers

Two Ways to Schedule Service

Schedule Service Online!

Builder & Contractor customers can schedule service online by logging into and visiting the Service tab. Your Service/Parts Account will not be billed if the GE warranty or the terms and conditions of the Federal Warranty service contract for GE products cover the service.

Not signed up for GE CustomerNet yet?
Get instructions on how to sign up today!

Commercial Service & Commercial Property Programs

Provide a strategic advantage for your business:
  • Industry leading warranty, 5-Year on parts and 30-Days on labor
  • Flat, low labor rate per completed call
  • Authorized wholesale parts pricing
  • Easy service scheduling via CustomerNet, fax or phone
Call us at 1-800-626-8690 to learn more or enroll.
GE Factory Service

For Your Customers or Homeowners:

Schedule online at GE
Your customers or homeowners can use the online tool at to schedule their appliance service appointment at their convenience.


7 am - 10 pm EST Monday-Friday
8 am - 8 pm EST Saturday
8 am - 6 pm EST Sunday