To minimize the possibility of electric shock, unplug this appliance from the power supply before attempting any maintenance or cleaning.
If the above suggestions do not resolve the issue, service may be needed. If you would like to schedule a service appointment, please contact GE Consumer Service or schedule a service appointment on-line.
- Wait for a few minutes, pauses of up to three minutes may occur between cycles as the timer advances in steps. For example, there may be a 3-minute delay at the end of agitation and prior to the washer pumping out the water. The pump-out process itself can then take an additional 3 minutes. After the pump out, the washer will begin to spin. Do not manually advance the timer if it's pausing after agitation, as you may miss the pump-out cycle.
- Check your house fuses, circuit breakers, and the wall outlet. A loss of electrical power to the washer will cause a failure to spin. To check for power at the wall outlet, carefully plug a small table lamp or hair dryer into the wall outlet and turn it on. If it does not work, you may have blown a fuse, tripped a circuit breaker, or have a defective wall outlet.
- Make sure washer lid is down. Some older washers will agitate with lid up, but none will spin with lid up.
- Advance timer slightly to make sure timer was not in a pause mode. The word "Spin" may not appear on the dial. Spin occurs in the area just before the "Off" position.
- Front load models only: Be sure the dispenser drawer is closed.
- Front load models only: Is the load too small? Add one or two similar items to help balance out the load.
- For models with rotary knob "Spin Speed" selector switch: check that the pointer of knob is not stuck between speed selections.
- If machine pumps water out and you are positive that the motor is running, but tub is not spinning, service would be required.