Refrigerator - Moisture on the Exterior

Moisture between doors:

  • If you are experiencing moisture between your refrigerator doors, check to see if your refrigerator has an Energy Saver feature.

    If your refrigerator has an Energy Saver feature, wipe the surface dry and turn the Energy Saver off or select Set Here If Moisture Appears On Exterior. Strip between the doors feels warm.

    The Energy Saver feature controls anti-sweat heaters that are around the freezer section walls or between the fresh food doors. These heaters are designed to prevent moisture from forming on your cabinet exterior and between the doors. The Energy Saver feature gives you the option of turning your heaters off to cut some energy cost. It helps cut operating costs when set in the Normal (On) or Energy Saver position.

    Turning the Energy Saver feature off will turn the anti-sweat heaters on, which will prevent moisture from forming between the doors.

    To view a short video about the Energy Saver switch:
    Play Video

  • Check your fresh food and freezer doors for splits in the gasket. Gaps in the gaskets can also cause a moisture issue. Learn how to check for gasket leaks.

  • Moisture on/around case:

    Moisture could be a result of improper clearances between the sides or top of the refrigerator and adjacent cabinets. Consult your Installation Instructions for proper clearances.
    Download a free copy of the Owner's Manual and/or Installation Instructions.

    If the moisture is toward the back of the case and you have proper air clearance, service may be needed. If you would like to schedule a service appointment, please contact GE Consumer Service at 1-800-432-2737 or schedule a service appointment on-line.