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Washers - Leaking or Overflowing
It is possible the floor may have a slant so a leak in the rear of the washer appears up in the front. Be sure to determine where the water is leaking.

Leaking in front left corner
Leaking from the rear
Leaking from underneath
Overflowing or Splashing
Leaking oil

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Leaking in the front
Water leaking from the front left corner is usually a result of water splashing down from the overflow tube caused by one of the following reasons:
  • Over-sudsing is usually caused from excessive splashing of water and suds. In your washer, detergent mixes with water and air to form suds. The washer agitator is designed to reduce excessive splashing and the introduction of air into your wash. Additionally, it increases the number of times your clothes are turned over during the wash process, which produces a better wash.

    Note: Per the manufacturer, when Tide Laundry detergent w/ Bleach is used in combination with chlorine bleach, over-sudsing (and in turn overflow) may occur. This is especially a problem if consumer has soft water.

    Note: Over-sudsing is especially common in houses that have water softeners. A helpful test to determine if you are using too much detergent is to place small item such as a wash cloth from a load that has been washed but not yet dried in a bowl of hot water. If white film develops on the top of the water in bowl, too much detergent is being used.

    To view a short video on using too much detergent:
    Play Video

    To correct:
    • Reduce the amount of detergent that you are using, which in turn should eliminate any leaks.
    • In addition, some fabrics (towels, sweaters, blankets, etc.) will retain soap over time, which could cause over-sudsing. We recommend occasionally washing these items without detergent to reduce build-up.


  • The washer may also be overloaded or out of balance. Test by running washer through a cycle without soap. If it still leaks, refer to service. Note: Compact models do not have an overflow hose.


  • For models with the spray rinse function, if timer is manually advanced to the first spin, the spray rinse will be 3 minutes instead of the normal 20 seconds. The unit will spin and spray water causing a small leak out overflow. Try again to let timer advance by itself.


  • Leaks on a front load model can be caused by soil and soap being left on the door seal after a wash. Carefully wipe off the rubber door seal to prevent small leaks (edge of gasket is very important).
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Leaking from the rear
  • When installing a new washer you must remove a red or blue plug to install the drain hose. When removing the plug you may get a small spill of water from testing at the factory, this is normal. Drain attaches at right rear.


  • A 30" minimum drain hose facility (stand pipe) is required. Make sure drain hose is secured and fully inserted into the drainpipe.


  • To view a photograph of a properly secured drain hose.

  • On 1995 and newer models, make sure drain hose is secured and fully inserted into the washer drain hose port prior to assembly of plastic drain hose clamp. A plastic retainer clamp is used to attach the drain hose to the back of the washer. When the hose is inserted correctly, the retainer clamp will not be flush with the cabinet. But, once the two clamp screws are installed and tightened, the clamp will be pulled to the cabinet.


  • To view a short video on water leaking from the drain hose on your washer:
    Play Video

  • Watch the drainpipe as the washer spins. If it is not completely clear it is not unusual for water to back up in the pipe and overflow onto floor about 3/4 of the way through spin. This indicates a household plumbing problem and would require a plumber.


  • Check the fill hoses for loose connections. Black rubber washer inserts are included in the installation package. If these are not installed, there will be water leaking from the fill hoses at the faucet.
    To view a short video about installing the water hoses:
    Play Video

    Note: The fill hose screen and washer should be changed about every 5 years to prevent leaking.

    To view a photograph of the fill hoses with their rubber washers.

    If connection is "hand" tight but still leaking, either end, then check for a missing or damaged rubber washer or damage to the hose. Shut off water supply at point before fill hose.


  • To view a short video on water leaking from the water supply (fill hoses) on your washer:
    Play Video

  • For Portable Spacemaker washer models, do not remove the plastic cap from the HOT water inlet for the Uni-coupler connections, as water leakage may occur.
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Leaking from underneath
  • If water is leaking from a small hole on the pump, 1994 and earlier models that is a weep hole. Prevents massive amounts of water from falling directly on motor causing the motor to fail. If water leaks from this hole, the pump will need replacing.
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Overflowing or Splashing
  • Some water splattering around the lid area with the lid up is normal.


  • If the washer overflows when filling it may be a water valve or pressure switch problem which will require service.


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If the above suggestions do not resolve the issue, service may be needed. If you would like to schedule a service appointment, please contact GE Consumer Service or schedule a service appointment on-line.