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Washers - How To Remove the Agitator

To prevent the possibility of shock, it is best to disconnect power from the washer prior to attempting to remove the agitator.

Occasionally a garment may get caught under the agitator of the washer. Review the information below to see if you can resolve yourself.

1995 and newer:
    The agitator cannot be removed as a do it yourself type of repair. It will require a GE technician to remove the agitator.

    If you would like to schedule a service appointment, please contact GE Consumer Service at 1-800-432-2737 or schedule a service appointment on-line.

Compact Washers 1996 and Earlier:
    The cap at the top of the agitator must be screwed off before agitator can be removed. Note: a few models have a 5/16" hex head screw that must be removed before the agitator can be lifted off.
1992 - 1995 Models ("R" and "S" model numbers) without "Handwash":
    Pry agitator cap off with a screwdriver and remove large flathead or #40 torx screw. The agitator should lift off easily.
Handwash Agitator Models:
    This is a difficult repair, as these models require the removal of a glued-down cap to get to a #20 or #50 torx screw. The cap can be bent during this process, necessitating a special glue to replace the cap. If cap is not replaced, the screw head remains exposed.
1992 and Earlier:
    The agitator is removed by gripping the top of the agitator firmly and pulling straight up. Twice a year, remove the agitator on these models and lubricate the shaft with a small amount of petroleum jelly to keep it loose.

    Note: if the agitator has not been pulled from the tub in a number of months or years, it will be difficult, if not impossible, to pull it off. At this point it will require a GE technician with a special tool (agitator puller) to remove the agitator.


If you would like to schedule a service appointment, please contact GE Consumer Service at 1-800-432-2737 or schedule a service appointment on-line. See the Owner's Manual for specific model information regarding removing the agitator or for additional information Download a free copy of the Owner's Manual and/or Installation Instructions.