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Scheduling Service on GE Products

To obtain in or out of warranty repair on Major Appliances, you may call 1-800-GE-CARES (800-432-2737) or schedule service online.

Pricing Estimates for major appliance repair can also be found online or from a call representative at 1-800-GE-CARES. Pricing online.

Major appliances include:

Refrigerator Freezer
Electric Range and Hood Gas Range
Microwave Microwave/Range Combo
Electric Dryer Gas Dryer
Washer Washer/Dryer Stack
Built in Dishwasher Portable Dishwasher
Disposer Compactor
Window/Built-in Room Air Conditioner Portable Room Air Conditioner
Zoneline Room Air Conditioner Monogram Wine Vault
Dehumidifier Humidifier
Water Products*

* Online service scheduling for Water Products is currently not available.

Some appliances have return-to-vendor warranties and cannot be serviced. These may include window air conditioners, dehumidifiers, and countertop microwaves. Check the warranty page in the appliance's Use & Care manual for details.

  • For Electric and Gas Water Heater service, please call the GE Water Heater Technical Support line: 1-800-431-1549 (Monday - Saturday 8 a.m. - 8 p.m. EST, Sunday 9 a.m. - 4:30 p.m. EST).

  • For Tankless Water Heater service, please call the GE Tankless Water Heater line: 1-888-468-9837 (1-888-HOT-WTER). (Monday - Friday 8 a.m. - 8 p.m. EST).

  • For GeoSpring Hybrid (Heat Pump) Electric Water Heater service, please call the Innovations line: 1-888-443-4394.

  • GE Hot and Cold Water Dispensers are not serviced by GE. To make a warranty claim, return the product to the retailer from which it was purchased, along with a copy of the "Proof of Purchase".

  • For all other Water Products service, please call the SmartWater line at 1-800-952-5039.


    Re-Scheduling or Canceling service for GE Products

  • For all Major Appliances, if you have the confirmation number for your service call, you may reschedule or cancel online.
    Otherwise, you may call 1-800-GE-CARES (800-432-2737).

  • For information regarding service of Major Appliances in Canada.



  • Service for Other GE Products

    GE-branded small appliances, electronics, and electronic accessories are supported by the licensed manufacturers of these products.

    For assistance with small appliances, visit GE Housewares or Wal-Mart™. For warranty information, speak to any Wal-Mart™ store associate or call toll-free 1-877-207-0923.

    For assistance with electronic products (excluding telephones), please call 1-800-448-0329 in the U.S. In Canada, call 1-800-522-0338 (English) or 1-800-522-0445 (French).

    For assistance with telephones, call CCT Tech, USA at 1-877-394-9775.

    For assistance with electronic accessories, visit the Jasco™ website at www.jascoproducts.com or call 1-800-654-8483.

    Small appliances include:

    Deep Fryer Grill Wafflemaker
    Hot Pot Roaster Oven Skillet
    Griddle Slow Cooker Toaster
    Toaster Oven Blender Coffee Maker
    Electric Knife Food Processor Juicer
    Kettle Mixer Air Purifier
    Iron Can Opener Breadmaker
    Vacuum Rotisserie Percolator

    Consumer Electronics include:

    Answering Machine Cordless Phone Answering System
    Spacemaker Radio Audio Products Spacemaker Telephone
    Caller ID Box Spacemaker TV Camcorder
    Speaker Phone Cassette Recorder Telephone
    CD Player Television Clock Radio
    Video Camera

    Consumer Electronics Accessories include:

    Computer Accessories -
    Bluetooth Headphone Headset
    USB Hub Card Reader PC Cam
    Keyboard Mouse
    MP3 Products Speakers

    Electronic Accessories -
    Antenna Audio Video
    Universal Remote Headphone Surge Protector
    Telephone Battery Telephone Headset

    Home Electronic Products -
    Core Wiring Lamp Lantern
    Night Light Tap Adapter
    Timer Wall Plate Under Cabinet

    SmartHome Products -
    Alarm Alert
    Surveillance Convenience