To obtain in or out of warranty repair on Major Appliances, you may call 1-800-GE-CARES (800-432-2737) or schedule service online. |
Pricing Estimates for major appliance repair can also be found online or from a call representative at 1-800-GE-CARES. Pricing online.
Major appliances include:
|Electric Range and Hood
|Built in Dishwasher
|| Portable Dishwasher
|Window/Built-in Room Air Conditioner
||Portable Room Air Conditioner
|Zoneline Room Air Conditioner
||Monogram Wine Vault
* Online service scheduling for Water Products is currently not available.
Some appliances have return-to-vendor warranties and cannot be serviced. These may include window air conditioners, dehumidifiers, and countertop microwaves. Check the warranty page in the appliance's Use & Care manual for details.
For Electric and Gas Water Heater service, please call the GE Water Heater Technical Support line: 1-800-431-1549 (Monday - Saturday 8 a.m. - 8 p.m. EST, Sunday 9 a.m. - 4:30 p.m. EST).
For Tankless Water Heater service, please call the GE Tankless Water Heater line: 1-888-468-9837 (1-888-HOT-WTER). (Monday - Friday 8 a.m. - 8 p.m. EST).
For GeoSpring Hybrid (Heat Pump) Electric Water Heater service, please call the Innovations line: 1-888-443-4394.
GE Hot and Cold Water Dispensers are not serviced by GE. To make a warranty claim, return the product to the retailer from which it was purchased, along with a copy of the "Proof of Purchase".
For all other Water Products service, please call the SmartWater line at 1-800-952-5039.
Re-Scheduling or Canceling service for GE Products
For all Major Appliances, if you have the confirmation number for your service call, you may
reschedule or cancel online.
Otherwise, you may call 1-800-GE-CARES (800-432-2737).
For information regarding service of Major Appliances in Canada.
Service for Other GE Products
Please visit the GE Consumer Products website for support on small appliances, electronics, and electronic accessories.
Small appliances include:
Consumer Electronics include:
|| Cordless Phone
|| Answering System
|| Audio Products
|| Spacemaker Telephone
| Caller ID Box
|| Spacemaker TV
| Speaker Phone
|| Cassette Recorder
| CD Player
|| Clock Radio
| Video Camera
Consumer Electronics Accessories include:
Computer Accessories -
Electronic Accessories -
Home Electronic Products -
SmartHome Products -