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Range - Oven Door Won't Unlock

Do not force the latch at any time.

The Oven Door has been Locked Accidentally:

  • If there is food in the oven, let the oven cool to room temperature and try to unlatch the door.


  • If no food or utensils are in the oven, start a self-clean cycle, then hit Clear/Off after 60 seconds. If that does not unlock the door, run a short self-clean cycle (1-2 hours).


  • With electronic ranges there is a small chance that turning the circuit breaker off for a few minutes and turning it back on can release the door latch to the "off".


Door Will Not Unlock After Cleaning:

Try the following to unlock the door:
  1. Disconnect power to range for 30 seconds.
  2. Reconnect power and see if door will unlatch.
  • If door does not unlatch, and you do have food in the oven, wait for oven to cool completely and try again. If it still will not open service is required.
  • If door does not unlatch, and you do not have food in the oven, set the oven up to clean for 1-2 hours. Wait approximately 30 minutes for the oven to cool and try to unlock the door.


  • If the door unlocks, the control has reset itself and there should not be any other problems.

    If the door will not unlock or if you would like to schedule a service appointment, please contact GE Consumer Service at 1-800-432-2737 or schedule a service appointment on-line.

    On models with mechanical latches:

  • Once the oven is cool after a self-clean cycle (approximately 30-90 minutes), slide the latch over to the left.(Some older models have a latch release button that must be pushed in while sliding the latch over.)


  • Models with oven Set and Temperature knobs must have those knobs set in the Clean position before the latch can be moved to the left. If your door won't unlock, try turning those knobs back to Clean, then slide the latch over.

    Do not force the latch at anytime.