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Range - Oven Will Not Work, Will Not Light

Minimize the possibility of electric shock. Unplug this appliance from the power supply before attempting any maintenance or cleaning. (If you are working with a wall oven, disconnecting power at the circuit breaker will be necessary).

If your oven is not working or not heating, review the following suggestions:

  • Make sure the oven controls are set correctly for either Bake or Broil.

  • On Self-Clean ranges check the oven door to be sure it is in the unlock position.

  • Check the oven knobs to be sure they are in the correct position. If the range has knobs for both oven temperature and oven function, and if the control knobs were removed for cleaning, make sure they were reinstalled in the proper location.

  • Check the fuse box or breaker boxes to be sure the breakers are ON or that the fuse is good. If the fuse has failed, it will need to be replaced. Reset the breaker for the range by turning it to the OFF position, wait one minute, and turn it back to the ON position to reset the breaker. This needs to be done even if the light or the clock on the range is working.

  • Try resetting the electronic control. If there is power to the unit and it has an electronic control, disconnect power for at least 30 seconds and re-try. If this fails, contact service. If you would like to schedule a service appointment, please contact GE Consumer Service at 1-800-432-2737 or schedule a service appointment on-line.

  • Check the power cord to make sure it is plugged into the wall outlet. The power cord might be unplugged or loose. Pulling the drawer out on free-standing and slide-in units will provide access to the plug. For your safety, please make sure the circuit breaker or fuse is disconnected before checking the power cord for a loose connection.


  • Click the following link for steps to take when the cooktop is working but the oven is not.

    Gas Ovens Only (Excludes Dual Fuel Ranges):

  • Make sure the gas to the range is turned on by checking the gas shutoff valve. Refer to the Installation Instructions for the location of the valve. Make sure the range power cord is plugged into a working wall outlet. Please consult the Owner's Manual for additional information. Download a free copy of the Owners Manual and/or Installation Instructions.

  • Check the power cord to make sure it is plugged into the wall outlet. The power cord might be unplugged or loose. Pulling the drawer out on free-standing and slide-in units will provide access to the plug. For your safety, please make sure the circuit breaker or fuse is disconnected before checking the power cord for a loose connection.




If the above suggestions do not help, please contact service. If you would like to schedule a service appointment, please contact GE Consumer Service at 1-800-432-2737 or schedule a service appointment on-line.