Dryers - The Dryer Drum Does Not Turn

To minimize the possibility of electric shock, unplug this appliance from the power supply before attempting any maintenance or cleaning.

  • Make sure dryer is not overloaded. A load of heavy, wet clothes, such as towels or blue jeans, may cause the drive belt to slip. Remove some of the clothing and try to start the dryer again.

  • Check for broken belt by turning drum. Drum will turn freely if belt is broken or loose. When dryer is turned on, a loud thump will be heard if the belt is broken.
Installing a new dryer belt can be challenging. GE recommends to contact service. If you would like to schedule a service appointment, please contact GE Consumer Service at 1-800-432-2737 or schedule a service appointment on-line.