Unitized Washer - Will Not Drain
If your unitized or Spacemaker washer is not draining, you can check the following in an attempt to remedy the concern:
Pauses:
If your washer is not draining, wait a few minutes. For many models, it is normal to have pauses between cycles of up to 3 minutes. If you have a manual dial for the wash cycle selection on the control panel, do not manually advance the dial/timer if it is pausing after agitation. If you advance the dial manually, you may miss the pump-out portion of the cycle.
Drain hose or plumbing:
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Make sure the drain hose is not kinked or clogged.
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Make sure the washer is not trying to drain more than 8 feet higher than the floor. The maximum height most GE Appliances full size washers will pump is 8 feet from the floor; 5 feet for a compact or portable washer. Check your Installation Instructions for more details about drain height.
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The drain hose goes into a standpipe, drain or other household plumbing. Remove the drain hose and pour a quart of water into the standpipe or drain. If water will not drain, a plumber is recommended.
Water sloshing sound:
If no water is visible in the basket but you hear a "sloshing water" sound, the washer's balance ring is most likely making the sound. The balance ring is an enclosed plastic container partially filled with a saltwater (brine) solution that is attached to the inner clothes basket. It allows the basket to spin smoothly during an out-of-balance situation. This is a normal sound.
Portable / Space-Saving portable washer - drain pump clogged
Foreign objects in the drain pump may reduce drain performance. Some portable / Space-Saving washers have an access cap to allow you to clean out the drain pump. Tilt the washer forward and place a container in front of the access cap so that any residual water in the washer will be collected when the access cap is removed. Refer to your Owner's Manual to determine if your model has an access cap. Only a few older models have this feature.
If the above suggestions do not help the to resolve the situation, service is recommended. For service, please schedule an appointment with GE Appliances Factory Service.