Sometimes a small mound of frost/snow will form on the door in the ice chute. This condition is normal and usually occurs when you dispensed crushed ice repeatedly. It will eventually evaporate.
You can clean frost from the dispenser chute by using a warm damp sponge.
Operate the dispenser with the door open and the ice bucket out to see if the flap is closing all the way. If not, you will want to have the dispenser checked by a service technician. If you would like to schedule a service appointment, please contact GE Consumer Service at 1-800-432-2737 or
schedule a service appointment on-line.