Terms of Use

Last Updated: June 2025

Welcome! The following are the terms of use (“Terms”) that govern your use of the GE Appliances, a Haier company ("GE Appliances") websites and mobile applications where they appear (collectively, the "Services"). By using the Services, you expressly accept and agree to be bound by and comply with these Terms. We may make changes to these Terms at any time. Any changes we make will be effective immediately when we post a revised version of these Terms on the Services. The “Last Updated” date above will tell you when these Terms were last revised. By continuing to use this Services after that date, you agree to the changes.  

Our Services are intended for visitors who are at least 18 years of age, or the age of majority in their jurisdiction of residence. We do not knowingly solicit information from, or market products or services to, children. If you do not meet the age requirements set out above, please do not enter your personal data on the Services.

Our third-party service providers, affiliated companies, and other companies having a business relationship with GE Appliances (collectively “Business Partners”) may provide software, hosting, content, advertisements, and goods and service for sale or links to other websites for the Services.

1. Proprietary Rights

Copyrights. GE Appliances and its Business Partners reserve copyrights in all Services content, including but not limited to design, text, software, technical drawings, configurations, graphics, and other files and their selection and arrangement (the "Content"). The Content may not be modified, copied, distributed, framed, reproduced, republished, downloaded, displayed, posted, transmitted, or sold in any form or by any means, in whole or in part, without GE Appliances’ prior written permission, except that you may download and print Content for uses that are not competitive with or derogatory to GE Appliances or its Business Partners, provided that you keep all copyright or other proprietary notices intact and that you do not transfer any Content to any other person unless you give them notice of, and they agree to accept, the obligations arising under these Terms of Use. Please note that this limited consent may be revoked at any time and does not include consent to republish Content on any other Internet, Intranet or Extranet site or to incorporate Content in any other database or compilation. Any other use of the Content is strictly prohibited. You further agree that you will not systematically extract, collect or harvest, through electronic means or otherwise, any data or data fields from the Services, including but not limited to customer identities. If you believe that your copyrighted material has been improperly used on the Services, please contact GE Appliances for more information.

Trademarks. Trademarks of GE Appliances or its Business Partners may not be copied, imitated, or used, in whole or in part, without the prior written permission of GE Appliances. All page headers, customer graphics, button icons, and scripts are services marks, trademarks and or/or trade dress of GE Appliances and its Business Partners, and may not be copied, imitated, or used in whole or in part, without the prior written permission of GE Appliances. Other trademarks, registered trademarks, product names or logos, and company names or logos displayed on the Services are the property of their respective owners.

Patents. Some of GE Appliances’ products and processes and those of its Business Partners used on the Services may be covered by one or more patents and are subject to other trade secret and proprietary rights. GE Appliances and its Business Partners reserve all such rights. You agree not to infringe upon such rights or decompile, reverse engineer, or disassemble any of the products or processes of GE Appliances or its Business Partners.

Software. Any software, including any files, images generated by the software, code and data accompanying the software (collectively, "Software"), used or accessible through the Services may be used by you solely for accessing and using the Services for purposes expressly stated on the Services, provided that such uses are not competitive with or derogatory to GE Appliances or, its Business Partners. GE Appliances and its Business Partners retain full and complete title to all intellectual property rights they may own in the Software. You agree not to copy, distribute, sell, modify, decompile, reverse engineer, disassemble or create derivative works from any Software.

2. Your Conduct while using the Services

In using the Services, you agree not to:

(a) disrupt or interfere with the security of, or otherwise abuse, the Services, or any system resources, accounts, servers or networks connected to or accessible through the Services or affiliated or linked sites;

(b) disrupt or interfere with any other user's enjoyment of the Services or affiliated or linked sites;

(c) upload, post or otherwise transmit through or on the Services any viruses or other harmful, disruptive or destructive files;

(d) use or attempt to use another's account, service or system without authorization from GE Appliances or its Business Partner, or create or use a false identity on the Services;

(e) transmit through or on the Services any spam, chain letters, junk mail or any other type of unsolicited mass email to people or entities who have not agreed to be part of such mailings;

(f) attempt to obtain unauthorized access to the Services or portions of the Services that are restricted from general access;

(g) divulge your username or password to others either on or off the Services; or

(h) input, upload, post, or otherwise transmit through or on the Services any information that you don’t own or have a valid license to use or that otherwise violates any third-party intellectual property rights.

In addition, you agree that you are solely responsible for actions and communications undertaken or transmitted under your account, and that you will comply with all applicable local, state, national and international laws and regulations, including but not limited to United States export restrictions, that relate to your use of or activities on the Services. The Services are controlled and operated in the United States. If you are in a jurisdiction that restricts you from accessing or using the Services, do not access or use the Services.

3. Online Communities and other Interactive Areas

The Services may contain areas where you may post and share comments with other Services users on a variety of subjects. You agree that you will not post or otherwise disseminate on or through the Services unlawful, harassing, libelous, tortious, abusive, offensive, threatening or obscene communications or material of any kind, or materials which infringe or violate any third party's copyright, trademark, trade secret, privacy or other proprietary property right, or that could constitute a criminal offense, give rise to civil liability or otherwise violate any applicable law or regulation; or, that are otherwise objectionable, including without limitation, content that evidences bigotry, racism, sexism, or hatred or that promotes illegal activities or physical harm against anyone.

GE Appliances and its Business Partners reserve the right, but do not have the obligation, to remove any materials they deem objectionable without any notice to you. You agree to hold harmless GE Appliances and its Business Partners from all third-party claims based upon communications made, materials posted, or any other use you make of the Services. You also agree to hold harmless GE Appliances and its Business Partners from all claims you make based upon communication made, materials posted, or use of the Services by any third party or parties.

4. Online Communications

Except as otherwise provided in our Privacy Statement you agree that any communications you transmit to anyone through the Services or copyrighted works you post on the Services, including, without limitation, questions, comments, suggestions, inputs to Artificial Intelligence-enabled features, ideas, plans, notes, drawings, configurations, purchase orders, quotes, requests for quotes, performance data, account information, or other material, data or information (collectively, "Information"), are non-confidential and upon transmission of such information to GE Appliances or its Business Partners by any means you grant to GE Appliances and its Business Partners an irrevocable, non-exclusive, royalty-free, sublicensable, worldwide license (including but not limited to a copyright license) to use, reproduce, display, publicly perform, transmit and distribute such Information in any media for any purpose.

5. Privacy Statement and SMS Terms & Conditions

GE Appliances’ Privacy Statement, incorporated by this reference, describes GE Appliances’ privacy practices applicable to the Services. GE Appliances’ SMS Terms and Conditions, incorporated by this reference, includes information on how to opt in or opt out of receiving mobile alert updates or notices.

6. Product and Service Information

All content available through the Services, including but not limited to data, quotes, status reports, technical drawings, configurations, order information, and catalog listings is believed to be accurate. However, you should independently evaluate the accuracy of the information and the suitability for your particular needs of any product or service available through the Services. Specifications for products and services are subject to change without notice, and GE Appliances and its Business Partners reserve the right to make changes to processing, materials or configuration without notice. They do not guarantee that products listed in online catalogs will be available at the time of your order. All information on the Services and outputs generated by Artificial Intelligence-enabled features is subject to the disclaimers of Section 9 below.

7. Links and Third-Party Integrations

Social Network Accounts. If you choose to link, login, or connect to our Services through a third-party online service, you direct that service to send us certain information about you that is controlled by that service, such as profile information. This sharing is subject to the applicable privacy terms and privacy settings of that service.  

Third-Party Integrations. The Services contain links to third-party services. We do not own or control those third parties. When you interact with these third parties and choose to use their services, your use is subject to the privacy terms of those providers.

8. Artificial Intelligence-Enabled Features

The Services may include Artificial Intelligence-enabled (“AI-enabled”) features. When using AI-enabled features, you provide input (“Input”) and receive output based on the Input (“Output”). GE Appliances and its Business Partners do not warrant the accuracy, reliability, or appropriateness of any Output.  

You must ensure that any Inputs and your use of Outputs do not violate any applicable law or these Terms. You are solely responsible for using the AI-enabled features on the App, including any risks of legal or regulatory claims in connection with any Inputs or Outputs and any loss or damage you suffer from using or relying on any Outputs.

We may use your Inputs to provide, maintain, develop, train, and improve the Services and its features (including AI-enabled features), to develop new products and services, to comply with applicable law, to enforce our terms and policies, and to keep the Services safe. We may use any Outputs of AI-enabled features for any purpose whatsoever.

9. Disclaimers

THE MATERIALS MAY CONTAIN INACCURACIES AND TYPOGRAPHICAL ERRORS. GE APPLIANCES DOES NOT WARRANT THE ACCURACY OR COMPLETENESS OF THE MATERIALS OR THE RELIABILITY OF ANY ADVICE, OPINION, STATEMENT OR OTHER INFORMATION DISPLAYED OR DISTRIBUTED THROUGH THE SERVICES. YOU ACKNOWLEDGE THAT ANY RELIANCE ON ANY SUCH OPINION, ADVICE, STATEMENT, MEMORANDUM, OR INFORMATION SHALL BE AT YOUR SOLE RISK. GE APPLIANCES RESERVES THE RIGHT, IN ITS SOLE DISCRETION, TO CORRECT ANY ERRORS OR OMISSIONS IN ANY PORTION OF THE SITE. GE APPLIANCES MAY MAKE ANY OTHER CHANGES TO THE SERVICES, THE MATERIALS AND THE PRODUCTS, PROGRAMS, SERVICES OR PRICES (IF ANY) DESCRIBED IN THE SERVICES AT ANY TIME WITHOUT NOTICE.

THE SERVICES, THE INFORMATION AND MATERIALS ON THE SSERVICES, AND THE SOFTWARE MADE AVAILABLE ON THE SERVICES, ARE PROVIDED "AS IS" WITHOUT ANY REPRESENTATION OR WARRANTY, EXPRESS OR IMPLIED, OF ANY KIND, INCLUDING, BUT NOT LIMITED TO, WARRANTIES OF MERCHANTABILITY, NONINFRINGEMENT, OR FITNESS FOR ANY PARTICULAR PURPOSE.

YOU EXPRESSLY AGREE THAT USE OF THE SERVICES, INCLUDING ALL CONTENT, DATA OR SOFTWARE DISTRIBUTED BY, DOWNLOADED OR ACCESSED FROM OR THROUGH THE SERVICES, IS AT YOUR SOLE RISK. YOU UNDERSTAND AND AGREE THAT YOU WILL BE SOLELY RESPONSIBLE FOR ANY DAMAGE TO YOUR BUSINESS, YOUR COMPUTER SYSTEM OR LOSS OF DATA THAT RESULTS FROM THE DOWNLOAD OF SUCH CONTENT, DATA AND/OR SOFTWARE.

YOU ACKNOWLEDGE THAT NEITHER GE APPLIANCES NOR ITS SERVICE PROVIDERS OR AFFILIATES CONTROLS IN ANY RESPECT ANY INFORMATION, PRODUCTS OR SERVICES OFFERED BY THIRD PARTIES THROUGH THE SERVICES. EXCEPT AS OTHERWISE AGREED IN WRITING, GE APPLIANCES, THE SERVICE PROVIDERS AND AFFILIATES ASSUME NO RESPONSIBILITY FOR AND MAKE NO WARRANTY OR REPRESENTATION AS TO THE ACCURACY, CURRENCY, COMPLETENESS, RELIABILITY OR USEFULNESS OF ANY ADVICE, OPINION, STATEMENT, OR OTHER CONTENT OR OF ANY PRODUCTS OR SERVICES DISTRIBUTED OR MADE AVAILABLE BY THIRD PARTIES THROUGH THE SERVICES. GE APPLIANCES, ITS AFFILIATES AND SERVICE PROVIDERSMAKE NO WARRANTY THAT THE SERVICES OR ITS CONTENT WILL MEET YOUR REQUIREMENTS, OR THAT THE SERVICES OR ITS CONTENT WILL BE UNINTERRUPTED, TIMELY, SECURE, OR ERROR-FREE, OR THAT DEFECTS, IF ANY, WILL BE CORRECTED. NOR DOES GE APPLIANCES OR ITS BUSINESS PARTNERS MAKE ANY WARRANTY AS TO THE RESULTS THAT MAY BE OBTAINED FROM USE OF THE SERVICES OR ITS CONTENT OR AS TO THE ACCURACY, COMPLETENESS OR RELIABILITY OF ANY INFORMATION (INCLUDING OUTPUT OF AI-ENABLED FEATURES) OBTAINED THROUGH USE OF THE SERVICES.

GE APPLIANCES AND ITS BUSINESS PARTNERS ASSUME NO RESPONSIBILITY FOR ANY DAMAGES SUFFERED BY A USER, INCLUDING, BUT NOT LIMITED TO, LOSS OF DATA FROM DELAYS, NONDELIVERIES OF CONTENT OR EMAIL, ERRORS, SYSTEM DOWN TIME, MISDELIVERIES OF CONTENT OR EMAIL, INACCURACY OF OUTPUT OF AI-ENABLED FEATURES, NETWORK OR SYSTEM OUTAGES, FILE CORRUPTION, OR SERVICE INTERRUPTIONS CAUSED BY THE NEGLIGENCE OF GE APPLIANCES OR ITS BUSINESS PARTNERS OR THEIR LICENSORS, OR A USER'S OWN ERRORS AND/OR OMISSIONS.

GE APPLIANCES AND ITS BUSINESS PARTNERS DISCLAIM ANY WARRANTY OR REPRESENTATION THAT THE CONFIDENTIALITY OF INFORMATION TRANSMITTED THROUGH THE SERVICES WILL BE MAINTAINED.

SOME JURISDICTIONS DO NOT ALLOW THE LIMITATION OR EXCLUSION OF CERTAIN WARRANTIES OR CONDITIONS, SO SOME OF THE ABOVE EXCLUSIONS MAY NOT APPLY TO YOU.

10. Limitations of Liability

UNDER NO CIRCUMSTANCES, INCLUDING, WITHOUT LIMITATION, NEGLIGENCE, SHALL GE APPLIANCES, ITS BUSINESS PARTNERS, VENDORS, OR SUPPLIERS (OR ANY OF THEIR RESPECTIVE OFFICERS, DIRECTORS, EMPLOYEES, AGENTS) BE LIABLE FOR ANY CLAIM BY ANY PARTY OTHER THAN GE APPLIANCES FOR DIRECT, INDIRECT, INCIDENTAL, SPECIAL OR CONSEQUENTIAL DAMAGES ARISING FROM OR IN CONNECTION WITH THE USE OF OR THE INABILITY TO USE THE SERVICES OR ANY CONTENT CONTAINED ON THE SERVICES, OR RESULTING FROM UNAUTHORIZED ACCESS TO OR ALTERATION OF YOUR TRANSMISSIONS OR DATA, OR OTHER INFORMATION THAT IS SENT OR RECEIVED OR NOT SENT OR RECEIVED, INCLUDING BUT NOT LIMITED TO, DAMAGES FOR LOSS OF PROFITS, USE, DATA OR OTHER INTANGIBLES, EVEN IF ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.

SOME JURISDICTIONS DO NOT ALLOW THE LIMITATION OR EXCLUSION OF LIABILITY FOR INCIDENTAL OR CONSEQUENTIAL DAMAGES, SO SOME OF THE ABOVE MAY NOT APPLY TO YOU.

11. Product Availability and Pricing

Orders are subject to product availability. We try to fulfill all orders, but sometimes an item described on the Services is not available. If that happens, we may need to cancel your order or contact you for follow-up. We reserve the right to discontinue the sale of any product or service at any time without notice. We may decline or place quantity limits on your order at any time.

In the event of a pricing or other error, we reserve the right to revoke offers, cancel orders and correct errors or omissions, including after an order has been placed. Our acknowledgement of an order means that your order request has been received, not that the price or availability of an item has been confirmed.

12. Purchases

If you wish to purchase products or services described on the Services, you will be asked to supply certain information which may include credit card, gift card, or other form of payment and shipping information. You agree to pay all charges you incur (whether using your credit card or another payment mechanism) at the price(s) in effect when such charges are incurred.

We are required by law to collect all applicable sales taxes. You authorize us to charge the applicable sales taxes to your form of payment at the time of completion of order shipment.

For your security, the billing name and address on your credit card must match that of the information you submit. If the information provided does not match, your order may be delayed or cancelled. We may preauthorize your order amount with the issuer of your form of payment at the time you place the order, which may affect your available credit line.

All billing and registration information provided by you must be accurate, complete and correct. By confirming your purchase at the end of the checkout process, you agree to accept and pay for the products or services that you have ordered. Receiving an order acknowledgement via email does not guarantee the acceptance of an order.

13. Limitations on Purchases

We are not responsible for failure to fulfill orders due to causes beyond our control. We reserve the right at any time after receiving your order to: (1) limit order quantities to reasonable amounts (in our sole discretion); (2) prohibit purchases by retailers, distributors, or resellers; (3) discontinue or refuse to offer any product or service; (4) impose conditions on any discount, coupon or promotion; and/or (5) bar any user from completing a transaction. We may impose these limits on a per-person, per-household, per-order, or any other basis. If we reject, limit, or otherwise modify your order, we will attempt to notify you using the email address you provide to us. If we cancel an order or part of an order that we've already charged you for, we'll refund you the full amount of the canceled portion of the order.

16. General

Applicable Law. These Terms of Use shall be governed by and construed in accordance with the laws of the State of Delaware, and the federal laws of the United States of America, without giving effect to conflicts of laws provisions. Except as provided in the section of these Terms entitled Dispute Resolution, you agree to submit to the personal and exclusive jurisdiction of the state or federal courts located within the State of Kentucky for any disputes arising from or related to the Services or these Terms of Use.

Other. These Terms of Use are not intended to alter the terms or conditions of any other agreement you may have with GE Appliances or its Business Partners to the extent that those agreements govern issues other than your use of the Services, nor any agreements that they may have with one another.

English Language. You agree that there shall be no requirement to translate any of the Services, or any portion thereof or content thereon, into any other language than the one(s) in which they appear, and that all contractual and transactional communications shall be in the English language, and that there shall be no requirement to translate any communication into any other language.

Resale. Using the Services to purchase products or services for resale is prohibited.

Enforceability. Should any provision in these Terms of Use be found invalid or unenforceable for any reason, that provision shall be deemed severable from the other provisions and shall not affect the validity or enforceability of the remaining provisions. You agree that any claim arising out of or related to these Terms of Use or your use of the Services must be filed within one year after it arose or be permanently waived.

Dispute Resolution. Any disputes or claims arising out of or in connection with this Agreement, or your use of the GE Appliances Store or purchase of GE Appliances products or services shall be governed by Delaware law. All disputes arising hereunder, including any disputes involving third parties, shall be arbitrated, except for claims by GE Appliances for breach of confidentiality. Unless otherwise specified or prohibited by law, the specific manner of arbitration shall be as follows: disputes with amounts in controversy under $3,500 shall be arbitrated by the Better Business Bureau in accordance with their rules and procedures. Disputes with amounts in controversy above $3,500 shall be referred to the Center for Public Resources in accordance with their rules and procedures. Each party shall bear its own costs and expenses. For purposes of claims brought by GE Appliances against you, such as for credit card misuse, dishonored checks, breaches of confidentiality, etc., you consent to jurisdiction in the Commonwealth of Kentucky.

17. International Usage

In addition, you agree that you are solely responsible for actions and communications undertaken or transmitted under your account, and that you will comply with all applicable local, state, national and international laws and regulations, including but not limited to United States export restrictions, that relate to your use of or activities on the Services. The Services are controlled and operated in the United States.

IF YOU ARE ACCESSING THE SERVICES FROM OUTSIDE THE UNITED STATES AND ARE RESTRICTED UNDER THE LAW OF YOUR JURISDICTION FROM DOING SO, DO NOT ACCESS OR USE THE SERVICES. GE APPLIANCES MAKES NO REPRESENTATION THAT THE SERVICES ARE APPROPRIATE OR AVAILABLE FOR USE OUTSIDE THE UNITED STATES.

18. Your Account

If you create an account, you are responsible for maintaining the confidentiality of your account and password and you agree to accept responsibility for all activities that occur under your account or password. If you check out as a guest, you may still be able to track your orders. GE Appliances sells to adults who can purchase with a credit card or other permitted payment method. If you are under 18, you may not create an account.

19. SmartOrder Subscription Program

Benefits. By placing an order and enrolling in our subscription ordering program (“SmartOrder”), you will receive continuous, periodic shipments of such products. Your subscription will continue until you cancel. You have choices about how often products are delivered to you. You may change your delivery schedule at any time, including on a one-time basis. By using your SmartOrder account you can modify your shipping address, payment method, and products included in the program. By enrolling in subscription programs for products designated as "SmartOrder"-eligible, you can enjoy extra savings, as well as Free Standard Shipping on our everyday price (free second day and overnight shipping not included).
GE Appliances reserves the right to revise the SmartOrder benefits including, but not limited to, pricing, discount amounts and eligibility criteria. Any such revisions by GE Appliances shall apply to future orders regardless of whether you currently are a SmartOrder subscriber. Some of the offer details may change as you receive deliveries over time (for example, price, taxes, availability, shipping charges).

Orders. When you place your initial order for a product and enroll in our SmartOrder program, you will receive a confirmation that your subscription has been activated. Your first order will be processed immediately, and your selected payment method will be charged at the time the order is placed. Future orders will automatically created according to your chosen delivery schedule, until you cancel. After your initial subscription order, you will receive an Upcoming Shipment reminder for each SmartOrder delivery that details the scheduled item(s) and price(s), the period available to make changes to your order and the scheduled ship date. You can edit or cancel your order up to 24 hours prior to your designated ship date. If you do not cancel the order at least one day prior to your ship date, your method of payment will be charged and your order will be shipped to you.

Cancellation. Managing your subscription preferences is easy. You can cancel at any time or change your next order date, skip an order, or change your selected frequency by signing into your account. Cancellations and updates will be applied to all future shipments associated with your SmartOrder subscription. Changes made do not apply to shipments that have already entered the shipping process. Please allow up to 24 hours for modifications or cancellations to be processed. You will receive a notification confirming any changes.

Payment. To participate in the SmartOrder program you must have a valid form of payment associated with your account and expressly agree to permit us to charge your chosen payment method on a recurring basis. Debit cards, gift cards and non-U.S. issued credit cards are not eligible for SmartOrder. If we are unable to process your SmartOrder order with the form of payment associated with your subscription, we will not ship your order until you update your payment information by logging into your account or calling (800) 626-2064.

Term and Termination. Your SmartOrder subscription will remain in effect until you cancel it, however, we may terminate your SmartOrder subscription at our discretion. Upon such termination, you will be billed only for those orders that have been shipped to you.

Contact Us. If you have any questions or there are problems with your SmartOrder subscription, please call (800) 626-2064 to speak to a representative.

20. Bodewell Membership

A Bodewell Membership offers exclusive savings and services. For details on the benefits of a Bodewell Membership, please visit Bodewell Membership. The Bodewell Membership Terms are available here: Bodewell Membership Terms.