Product Recall Information
GE Dishwashers - August 9, 2012 Recall
The U.S. Consumer Product Safety Commission and the General Electric Company (GE) have announced a voluntary recall of 1.3 million Hotpoint®, GE® and GE Profile™, GE Eterna™ and GE Adora™ plastic tub dishwashers, manufactured between March 2006 through July 2006, and November 2006 through April 2008. These dishwashers are plastic tub dishwashers with front controls. They were sold in black, white, bisque, stainless steel and CleanSteel™ exterior colors and finishes. You can submit your model and serial number below or call the GE Hotline to determine if your dishwasher is included in the recall.
Find out if your dishwasher is included in the recall.
Schedule free repair service or download a GE rebate form if your dishwasher is included in the recall.
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The model and serial number tag will look like this:
GE has determined that an electrical failure in the dishwasher's heating element can pose a fire hazard. GE will provide a free repair to all consumers with units affected by the recall. We ask that you not use your dishwasher until it is repaired and to disconnect the electric supply by shutting off the fuse or circuit breaker controlling it and inform all users of the dishwasher about the risk of fire.
Consumers who instead wish to replace their dishwasher with a new model can receive a rebate towards the purchase of certain new GE and Profile brand dishwashers. Consumers can use a rebate of $75 for the purchase of certain GE front-control plastic tub dishwashers, or a GE rebate of $100 for the purchase of certain GE front-control stainless tub dishwashers or GE Profile top control dishwashers. See the rebate form for eligible models.
GE is aware of 15 reports of dishwasher heating element failures, seven of which resulted in fire and smoke damage beyond the unit. No injuries have been reported.
The model and serial numbers are important, as not all dishwashers are included in the recall. Look at the inside on the front left side of the dishwasher tub to find the model and serial number.
This recall is being conducted in cooperation with the U.S. Consumer Product Safety Commission, which will also monitor the effectiveness of the recall program.
Monday through Friday, 8 a.m. - 5 p.m. ET.
Before calling, have the model and serial numbers on hand.