At GE, we strive to offer helpful advice and assistance throughout the life of your washer and dryer. Whether you’re trying to troubleshoot an issue to fix yourself, schedule service with a qualified technician, or order a replacement part, we can point you in the right direction.
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Maintenance & Support Videos
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Hydrowave Washer Motor Reset
If your Hydrowave washer does not agitate or spin after filling with water, the washer motor may need to be reset. This can be completed without tools.
Hydrowave Clothes Washer — Normal Sounds
The hydrowave wash system is so quiet you might think it's not working at all, but it is.
Noisy Washer — Recent Install or Move
The shipping rod should be removed after washer installation. If a washer makes clanking sounds after a recent installation or move, the shipping rod may still be in place and needs to be removed.
Common Maintenance & Installation Accessories
GE Parts & Accessories Store
Tide® Washing Machine Cleaner
Part #: WX10X10011Helps reduce odor-causing residue in any washing machine.
Anti-vibration Pads
Part #: WX17X10001CAProtect your floors by minimizing vibration during cycles.
FAQs
Washer FAQs
- What do I do if my washer fills but does not wash?
- Why does my Hydrowave washer hesitate after it fills with water?
- What's the clicking sound from my Hydrowave washer?
- The agitation in my Hydrowave washer does not sound very strong. Will my clothes get clean?
- What water level setting should I use for my load size?