FAQs | Ranges & Ovens

  1. What do the fault or error codes that appear on my oven or range display panel mean?
  2. My oven does not heat, but the burners heat
  3. What type of cookware can I use on my smooth glass cooktop?
  4. My oven door is locked and will not unlock or open.
  5. How do I set the clock and timer on my range?
  6. My oven takes too long to preheat.
  7. My electric burners do not heat or only partially heat.
  8. How do I clean my smooth glass cooktop?
  9. How do I set my range to self clean?
  10. Is it normal for my oven to make a clicking sound?
  11. When should my oven fan turn on? My oven fan runs too long and runs after the oven is turned off.
  12. My oven temperature is not correct.
  13. Is it normal to see steam or smoke coming out of the control panel of my range?
  14. My range surface or coil cooktop seems too hot.
  15. Do I need to install an anti-tip bracket on my range?
  16. My oven won't let me set the right temperature while in convection bake mode. What am I doing wrong?
  17. Why is the display on my clock blank?
  18. Why is my oven cooking too slow? Why is my oven cooking too fast?
  19. My gas burners are clicking.
  20. I can't set the oven temperature above 290 degrees F. or it displays ERR.
  21. My gas burners do not heat or only partially heat.
  22. The surface indicator lights say "ON" on my glass ceramic cooktop, however I've turned the elements off. Is there something wrong?
  23. Where can I find a list of all GE Appliances range support articles?
  24. My question is not found in these FAQs. Where do I look next?

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