GE Appliances Reviews:
Real Customer Ratings & Experiences

To us, product reviews are important not only for potential customers, but to all our teams here at GE Appliances. We encourage our customers to leave feedback about their appliance experiences so we can address issues, share our successes, and let other consumers know what it’s like to own that new washer, range, refrigerator, or ice maker.

Person typing on a keyboard with a 5-star customer review graphic.

GE Appliances Reviews:
Real Customer Ratings & Experiences

To us, product reviews are important not only for potential customers, but to all our teams here at GE Appliances. We encourage our customers to leave feedback about their appliance experiences so we can address issues, share our successes, and let other consumers know what it’s like to own that new washer, range, refrigerator, or ice maker.

Yellow thumbs-up icon inside a circular blue border.

Our product reviews are created by real people with genuine experience using our appliances.

We don’t edit their responses, but occasionally we do respond with further information should a review warrant a follow up or additional information. You’ll find actual reviews from consumers on our product information pages on our website. To learn more about our customer reviews, read our FAQs below.

Our Products

Refrigerators

Wall Ovens

Ranges

Microwaves

Dishwashers

Laundry

Small Appliances

GE Appliances Reviews

Big Beautiful Fridge

"I like the water pitcher. It does not take up much space on the door but gives us filtered water which we can dispense or pour in the coffee maker. I like the door in door that let's me pull out the milk easier or reach the back of the dairy section as an alternative. I think I'm really going to love the freezer compartments. The old freezer was great, but it was so large and deep we lost food on the bottom forever. I like the flexibility of the bottom right, although I question whether we will really use it other than a freezer once we are set up. The ice maker capacity is great. It looks great, it is very well made and thoughtfully designed. Day 1 - we love it!"

~Bill C at the 26

My Luxury Ovens!!

"I love my new wall ovens! They bake evenly and I love air frying! There’s still so much I have to learn, but I’m excited to try different recipes. I love the WiFi feature and how versatile it is. This is the most luxurious appliance I’ve purchased next to my GE Profile French Door Fridge."

~KitchenQween

Excellent features

"I love the size of the burners, the grill is excellent and options for cleaning. Love the idea of steam cleaning! Excited about air fry. I do a lot of that! I love GE appliances. The warrenty is great as well."

~Creativeness

Great Looking Microwave

"All of the appliances in my kitchen are GE Profile and were purchased in 2007 when we purchased our home. The microwave finally bit the dust, so we searched online for something that would match well with the other black appliances. This microwave looks beautiful. I've only used it week but so far am happy with the functionality. The fact that it doesn't show fingerprints like the last one is a definite plus as well. "

~Patsreviewofgeprofile

I love this very quite dish washer

"I love on how quite it is. At first. I had to listen very carefully to see if it was actually working. Of course now, I can tell when it is running but it Is so quite you do not need to turn up the flatscreen to hear even the quite scenes. It also does a great job on the dishes and pots and pans."

~MajorMatt1701

Great capacity and features

"I really like the capacity size for doing large bulky bedspreads and comforters. The ventilation cycle when you are finished with washing is great that it drys out the washer to prevent odor from building up inside the machine. I also like the add water option where you can have the washer add an extra, approximately 3 gallons, of water to the larger loads to give it more water while washing. Very happy with the features and how this machine works. There is a little noise when the machine spins but nothing more than any other washer that I’ve had."

~Jlburma

Worth it

"By far the best coffee maker I've ever owned, it's easy to use and gives you a lot of customization options. The versatility between brewing directly to cup in the carafe for when you when you are hosting or just need an after work pick me up. Stop wasting your time with the bland Keurig. Once you try this, you'll never go back."

~PDtheGreat

Five yellow stars in a row, representing a perfect rating.

Customer Service Reviews

When a customer has questions or needs service for their appliance, a member from our customer service team is there to help. We also value our customers’ feedback on their service experience. In fact, our customer service teams are there to support you throughout your appliance ownership. So, we regularly evaluate customer service reviews and consider your input to be key in providing the best service possible to our consumers along with the right type of service for your needs.

Person using a tablet near a coffee cup on a wooden table.

Customer Service Contact Info & Owner Support

To schedule service for a major appliance, call on Bodewell (formerly GE Factory Service), the newest member of our family of brands. Bodewell is our comprehensive source for all your appliance ownership needs.

Or call 833-4BODEWELL (833-426-3393)
Monday – Friday: 8 a.m. to 8 p.m.ET
Saturday – Sunday: Closed

Person pressing a button on a modern appliance.

Small Appliance
Support

We don't offer repair service for small appliances, but you may be eligible to exchange your product if it is covered by the warranty.

Or call 1-833-426-3393
Monday – Friday: 8 a.m. to 8 p.m.ET
Saturday – Sunday: Closed

RV Appliance Service
Call 866-835-0179 

for service and support for RV appliances.

Commercial Laundry Service
Call 866-531-9828  

for service and support for commercial washers and dryers.

Zoneline Service
Call 844-GE4-PTAC or email ASM.Hospitality@geappliances.com

for service and support for commercial air conditioners.

FAQs About GE Appliances Customer Reviews

How do I find reviews on specific GE Appliances products?

Finding reviews for a specific GE Appliances product is easy. Simply visit GEAppliances.com and navigate to the product page for the appliance you’re interested in—whether it’s a refrigerator, washer, dryer, range, dishwasher, microwave, or other appliance. Our product page features star ratings at the top under the product’s name as well as a Reviews & Ratings section where you can read feedback from real GE Appliances owners. You can filter reviews by rating, keyword, or most recent to quickly find information that matters to you, such as performance, reliability, installation, and long-term satisfaction.  

Where can I ask a question about a specific product?

You can ask questions directly on GEAppliances.com by visiting the product page and using the Questions & Answers section. Here, shoppers can ask product-specific questions and receive answers from our GE Appliances product experts. Sometimes you’ll also find answers to your questions by reading other customers’ reviews. You can also contact GE Appliances Customer Support through live chat, phone, or online support resources for personalized help before or after your purchase.  

How do I know I can trust these reviews?

GE Appliances reviews are collected through a trusted, third-party review platform designed to ensure authenticity and transparency. Reviews reflect real customer experiences with GE Appliances products—covering everything from delivery and installation to everyday performance and durability. We do not edit reviews based on sentiment. Both positive and critical feedback are published to help shoppers make their own confident, informed decisions.

Are GE Appliances reviews real?

Yes. All GE Appliances reviews on GEAppliances.com are real and written by actual customers. We believe honest feedback is essential to building trust. That’s why we publish genuine customer opinions that reflect real-world use across our wide range of GE Appliances products.

Could reviews be fake or incentivized?

GE Appliances does not allow fake reviews, and we follow strict guidelines to prevent posting fraudulent or misleading content. In cases where a review is collected as part of a product sampling or incentive program, this is clearly indicated on the site to provide transparency, and participants are always encouraged to rate the product according to their real-world experience.

How can I submit a product review?

Submitting a review is simple. After purchasing a GE Appliances product, you may receive an email invitation asking you to share your experience. You can also visit the product page on GEAppliances.com, scroll to the Reviews section, and select “Write a Review.” By leaving a review, you help other shoppers make informed decisions and provide valuable feedback that helps GE Appliances continue improving our product designs and performance.

How is GE Appliances customer service, warranty, and after-sales support?

GE Appliances is known for dependable customer service and long-term support.

We offer:

  • Comprehensive manufacturer warranties on appliances
  • Access to certified GE Appliances service technicians
  • Easy scheduling for in-home service and repairs
  • Extensive online support, manuals, and troubleshooting guides Our dedicated support teams are committed to helping customers before, during, and long after purchase, ensuring confidence and peace of mind with every GE Appliances product.

How are GE Appliances ratings calculated?

GE Appliances product ratings are calculated using an average of all submitted customer star ratings for a specific product. Customers can rate products on a 1- to 5-star scale, and the overall rating reflects real-world ownership experiences, including performance, reliability, ease of use, and satisfaction. In addition to the overall star score, written reviews provide important context about how customers use their appliances at home. Both recent and long-term experiences are included to help shoppers understand how GE Appliances perform over time.

Does GE Appliances edit or remove reviews?

GE Appliances does not edit reviews for sentiment or opinion. Both positive and critical feedback are published to provide an honest, transparent view of customer experiences.

However, reviews may be moderated or removed if they do not meet basic content guidelines, such as if they:

  • Contain profanity or inappropriate language
  • Include personal or private information
  • Are not related to the actual product
  • Appear fraudulent or spam-like This moderation helps maintain a helpful, respectful review environment for all shoppers.

Why was my review rejected or not published?

A product review may not be published if it does not meet submission guidelines. Common reasons include:

  • The content included inappropriate language or personal information
  • The review was submitted multiple times or appeared duplicative
  • The submission could not be verified as a genuine customer experience If your review was not published, you will receive an email notification from our third-party review platform, providing you with the opportunity to edit and resubmit. GE Appliances welcomes both positive and negative feedback.