Core Deposit Return Program

How to Return a Core Control Board

The core program can only be processed through the original place of purchase.

1. PACK CORE BOARD TO BE RETURNED

Place the used board into the box that has the yellow Core Deposit label.

All returned boards must include the yellow Core Deposit label to receive credit.

2. COLLECT MULTIPLE BOARDS & COMPLETE THE CORE DEPOSIT RETURN FORM

Once you've accumulated a significant amount of boards:

  • Download the Core Deposit Return Form below
  • Open form in Adobe Acrobat (not in a new browser tab)
  • Complete form and print
  • Save a copy of the completed form to your computer

Note: There must be a separate core deposit return form completed for each pallet or box you ship.

DOWNLOAD CORE DEPOSIT
RETURN FORM

3. EMAIL THE CORE DEPOSIT RETURN FORM

Email your saved copy of the Core Deposit Return Form to the GEA Wholesale Parts Resolution team at: WPResolutionTeam@geappliances.com

4. RECEIVE CARRIER INFORMATION FOR SHIPMENT

Once the GE Appliances Wholesale Parts Resolution team has received the email containing the Core Deposit Return Form, someone from the team will contact you with the carrier (LTL or FedEx) information.

  • If LTL, the LTL carrier will contact you directly
  • If FedEx, follow your normal FedEx procedure

4. PLACE CORE DEPOSIT RETURN FORM WITH YOUR SHIPMENT

You must include a printed copy of the Core Deposit Return Form with all shipments.

About the Program

As part of the GE Appliances sustainability program, we are making an active effort to get our customers to return our core control boards which can be tested to our standards, and potentially reprogrammed and reused. We are also trying to avoid the use of refurbished control boards that may not meet our standards and thus encourage all of our customers to use genuine GE Appliance Parts.

Shipments & Charges

All shipping charges from the Parts Distributor to GE Appliances will be paid by GE Appliances. We encourage the Parts Distributors to accumulate a significant amount of Core Deposit boards so that LTL shipments can primarily be used for the returns.

Receiving Credit For Your Return

Parts must be returned in the box that has the yellow Core Deposit label. You will only receive credit for the Core Deposit if you paid the Core Deposit on your original order. The yellow Core Deposit label is the proof that you paid the Core Deposit on your original order.