Product Recall Information

  • What model numbers are impacted?
  • Can I continue to use my GE Wall Oven with an improperly re-attached oven door?
  • What should I do if I have a GE Wall Oven with an improperly re-attached oven door?
  • Have there been any injuries? Any property damage?
  • What was the issue with these particular GE oven models? Couldn't other GE ovens models be affected too?
  • Who attached the doors incorrectly in the first place?
  • How can I tell if my door has not been re-attached correctly?
  • How many consumers had problems with their ovens BEFORE GE and CPSC finally decided this recall was in order?
  • Can I receive a new oven instead of the service call?
  • How are GE service technicians repairing the ovens with the improperly re-attached oven door?
  • Did the CPSC force GE to issue a recall?
  • Are any of the ovens with this hinge design still being sold on the retail floors?
  • What if I have a service contract on my oven?
  • Can I repair their oven myself?

Recall Hotline

1-888-569-1588
Monday through Friday, 8 a.m. - 5 p.m. ET.
Before calling, have the model and serial numbers on hand.