Return Policy for Pickup Orders

If you picked up your appliance from one of our warehouse locations and decide to return it for any reason (including concealed damage), you are responsible for bringing it back to the original pickup location. You must request any return within 30 days of the date you picked up the appliance. All returns will incur a 25% restocking fee, which will be deducted from the refund amount of the returned appliance.  

To begin this process, contact customer service at the number below and you'll be issued a return authorization number. You'll need this return authorization number before we can accept products for return.

Monday – Friday 8AM – 8PM EST
Saturday 9AM – 5PM EST