Product Recall Information

GE Built-In Combination Wall Oven

GE Built-In Combination Wall Oven - December 2007 Recall
(2000–2003 models; also called "Micro-Oven Combos")

The U.S. Consumer Product Safety Commission and the General Electric Company (GE) have announced a recall of certain GE built-in combination wall ovens, often called "micro-oven combos" (specifically, a wall oven with an attached microwave). This recall includes 92,032 micro-oven combos manufactured from January 1, 2000 to December 31, 2003 Submit the information below or call the GE Recall Hotline to determine if your micro-oven combo is included in the recall.

Is your micro-oven combo included in the recall?

Find out if your micro-oven combo may be included in this recall.

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Where is my model number located?

Additional Information

The door switch in the microwave oven can overheat and ignite plastic components in the control area. You should stop using the microwave in the micro-oven combo immediately. You may continue to use the lower thermal oven.

GE is offering a free repair of the micro-oven combo. If you do not wish to have the free repair and want to replace your oven instead, GE is offering a rebate of $300 for consumers who choose to replace their recalled GE micro-oven combo with a new GE brand unit, or a rebate of $600 for replacement of the recalled GE micro-oven combo with a GE Profile brand unit. Please verify your current model is part of the recall by submitting the information in the above form.

GE is aware of thirty-six incidents, including one escaped fire that damaged a kitchen. There have been no reported injuries.

If you have one of the recalled micro-oven combos and want to arrange a free service call, begin by completing the above form. If you have one of the recalled micro-oven combos and want more information, please see our frequently asked questions or call a Recall Hotline.

This recall is being conducted in cooperation with the U.S. Consumer Product Safety Commission who will also monitor the effectiveness of the recall program.

Recall Hotlines

GE and GE Profile Brand Models
1-888-240-2745
Monday through Friday, 8 a.m. - 5 p.m. ET.
Before calling, have the model and serial numbers on hand.

Kenmore Brand Models
1-800-659-7026
7 a.m. to 7 p.m. CT Monday through Friday.
Before calling, have the model and serial numbers on hand.

  • See list of recalled models

    Recalled Models

    Brand Model Number begins with: Serial Number begins with:
    GE and GE Profile JTP85B0A2BB, JTP85B0A3BB, JTP85B0A4BB, JTP85B0A5BB, JTP85B0D1BB JTP85W0A2WW, JTP85W0A3WW, JTP85W0A4WW, JTP85W0A5WW, JTP85W0D1WW JTP86B0F1BB, JTP86C0F1CC, JTP86S0F1SS, JTP86W0F1WW JTP95B0A2BB, JTP95B0A3BB, JTP95B0A4BB, JTP95B0A5BB, JTP95B0D1BB JTP95W0A2WW, JTP95W0A3WW, JTP95W0A4WW, JTP95W0A5WW, JTP95W0D1WW JKP85B0A3BB, JKP85B0D1BB, JKP85W0A3WW, JKP85W0D1WW JKP86B0F1BB, JKP86C0F1CC, JKP86S0F1SS, JKP86W0F1WW JT965B0F1BB, JT965C0F1CC, JT965S0F1SS, JT965W0F1WW AA, AD, AF, AZ, DA, DD, DF, DZ, FA, FD, FF, FZ, GA, GD, GF, GZ, HA, HD, HF, HZ, LA, LD, LF, LZ, MA, MD, MF, MZ, RA, RD, RF, RZ, SA, SD, SF, SZ, TA, TD, TF, TZ, VA, VD, VF, VZ, ZA, ZD, ZF, ZZ
    Kenmore 911.41485991, 911.41485992, 911.41485993, 911.41485994, 911.41489991, 911.41489992, 911.41489993, 911.41489994, 911.47692100, 911.47699100, 911.47792200, 911.47793200, 911.47794200, 911.47799200, 911.47812200, 911.47813200, 911.47814200, 911.47819200, 911.47862100, 911.47869100, 911.49485992, 911.49489992 0, 1, 2, 3