Product Recall Information
GE ZONELINE® AIR CONDITIONER/HEAT UNIT RECALL (2010-2012 MODELS)
In cooperation with the U.S. Consumer Product Safety Commission, GE Appliances (GE) has announced a recall of certain GE Zoneline® packaged-terminal air conditioner and packaged-terminal heat (PTAC) units due to a risk of fire. The affected models were sold from January 2010 through December 2013.
Please read this notice carefully and enter your model and serial numbers below to determine if your PTAC is affected. To schedule service if your PTAC is affected, please call the GE Recall Hotline below.
Do not operate the PTAC with the external vent open until after the unit has been repaired.See FAQ for how to close the vent door
Find out if your zoneline is affected
Free repair service is available for units affected by the recall.
All fields are required.
Monday through Friday, 8 a.m. - 5 p.m. ET.
Before calling, have the model and serial numbers on hand.
Brand Model Number begins with: AND Serial Number begins with: GE AZ40E09E, AZ41E07E, AZ41E09E, AZ41E12E, AZ41E15E, AZ61H07E, AZ61H09E, AZ61H12E, AZ61H15E AT, AV, AZ, DT, DV, DZ, FT, FV, FZ, GS, GT, GV, GZ, HT, HV, HZ, LT, LV, LZ, MT, MV, MZ, RT, RV, RZ, ST, SV, SZ, TT, TV, TZ, VS, VT, VV, VZ, ZS, ZT, ZV, ZZ