FAQs | SmartOrder
The SmartOrder program delivers replacement water filters, appliance cleaners, and other maintenance items, automatically, at the timeframe you choose.
Plus, each SmartOrder shipment comes to you with 5% off plus free standard shipping.
Your subscription will automatically renew on the same terms and continue until you cancel or modify. When you sign up for your subscription and upon commencement of any renewal term, your credit card will be billed. The amount and frequency of the renewal charges will be as indicated in your subscription order. We will notify you prior to any changes in price for your subscription. You will receive an email notice prior to your subscription renewal date. If you cancel prior to your renewal date you will not be billed.
You may modify or cancel online anytime by logging into your GE Appliances account. Once you log in to your account, go to "My Orders," and select "Manage My SmartOrder Subscription." To cancel, select "Manage or Cancel Subscription," click the pencil icon, and choose "Cancel Subscription."
- What is SmartOrder?
- How do I join SmartOrder?
- Which products are available for SmartOrder?
- What are my shipping options for SmartOrder?
- What will happen after I join SmartOrder?
- How do I modify or cancel my SmartOrder Subscriptions?
- How do I make changes to my SmartOrder shipping & payment information?
- What is the difference between the 'My Next Order' and 'My SmartOrder Items' tabs?
- What method of payment can I use to pay for my SmartOrder shipments?
- What if the everyday price of the SmartOrder product changes?
- Once I sign up, when will I get my first order?
- What happens if my credit card expires?
- Who do I contact if I need help?
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Appliance Service & Repair
Appliance Service & Repair
At GE Appliances, our goal is to ensure your satisfaction, while offering the highest levels of professional service at affordable and competitive rates.
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Additional Support Links
Additional Support Links
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Contact Us
Contact Us
Major Appliance Questions
1-800-626-2005
GE Appliances Answer Center®
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1-877-959-8688
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