FAQs | Water Heaters
- Who do I contact if I have questions about my water heater?
- How do I adjust the temperature of my water heater?
- How do I change the temperature setpoint of my water heater?
- What is the purpose of the Energy Cut Off Control (ECO)?
- Where are the water supply connections located on my water heater?
- Where is the relief valve on my water heater and how is it operated?
- What do I do if there is not enough hot water coming from my water heater?
- The water from my water heater is too hot -- what can I do?
- What do the fault or error codes on my hybrid water heater display panel mean?
- What are the normal sounds of a hybrid water heater?
- How does a hybrid water heater work?
- Is it normal for my hybrid water heater to blow cold air?
- Where can I find a list of all GE Appliances water heater support articles?
- My question is not found in these FAQs. Where do I look next?
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Additional Support Links
Additional Support Links
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Contact Us
Contact Us
Major Appliance Questions 1-800-626-2005 GE Answer Center® Monday–Friday: 8 a.m.–8 p.m. ET Saturday: 8 a.m.–7 p.m. ET Sunday: Closed
Water Heater Questions 1-800-943-8186 Mon to Fri: 8 am to 6 pm (EST)
Filters & Parts 1-877-959-8688 Monday–Friday: 8 a.m.–8 p.m. ET Saturday: 8:30 a.m.–5 p.m. ET Sunday: Closed
GE or RCA Consumer Electronics (TVs, VCRs, radios, phones, more)
International Product Information Canada: 800-361-1100 Monday–Friday: 8:30 a.m.–9 p.m. AT