REFRIGERATORS, FREEZERS,
& ICEMAKERS

Troubleshooting

Get Support for Your Refrigerator

If your refrigerator has a QR code on the model/serial tag, similar to the one in the image shown here, just scan it with your smart device and be taken directly to support for your specific model.

Need a replacement water filter?

Explore our easy guide to replacement water filters for your refrigerator.

Get Support for Your Refrigerator

If your refrigerator has a QR code on the model/serial tag, similar to the one in the image shown here, just scan it with your smart device and be taken directly to support for specific model.

Need a replacement water filter? 

Explore our easy guide to replacement water filters for your refrigerator.

Get Support for Your Refrigerator

If your refrigerator has a QR code on the model/serial tag, similar to the one in the image shown here, just scan it with your smart device and be taken directly to support for specific model.

Need a replacement water filter? 

Explore our easy guide to replacement water filters for your refrigerator.

REFRIGERATOR MAINTENANCE AND SUPPORT VIDEOS

How to Troubleshoot Icemaker Issues

How to Troubleshoot Icemaker Issues

Normal Sounds on Bottom Freezer Refrigerators

Normal Sounds on Bottom Freezer Refrigerators

How to Adjust Dual Temperature Refrigerator Controls

How to Adjust Dual Temperature Refrigerator Controls

TROUBLESHOOT AN ISSUE

Whether you're trying to troubleshoot an issue to fix yourself, schedule service with a qualified technician, or order a replacement part, we can point you in the right direction. Try our FAQ links below or search our refrigerator support articles to find help.

REFRIGERATOR SERVICE AND REPAIR

At GE Appliances, our goal is to ensure your satisfaction, while offering the highest levels of professional service at affordable and competitive rates.

GE APPLIANCE SERVICE
1-800-GECares
(1-800-432-2737)
Monday–Friday: 7a.m.–10 p.m. ET
Saturday–Sunday: 8 a.m.–6 p.m. ET