washers & dryers
Troubleshooting

Get Support for Your Washer or Dryer

If your washer or dryer has a QR code on the model/serial tag, similar to the one in the image shown here, just scan it with your smart device and be taken directly to support for your specific model.

Avoid Laundry Room Floods Before They Happen

Eliminate Softeners and Dryer Sheets

Get Support for Your Washer or Dryer

If your washer or dryer has a QR code on the model/serial tag, similar to the one in the image shown here, just scan it with your smart device and be taken directly to support for your specific model.

Avoid Laundry Room Floods Before They Happen

Eliminate Softeners and Dryer Sheets

MAINTENANCE AND SUPPORT VIDEOS

Hydrowave Washer Not Spinning

If your Hydrowave washer does not agitate or spin after filling with water, the washer motor may need to be reset.

How to Clean Your Front Load Washer Pump

This video will demonstrate how to clean your pump filter.

Spacemaker Washer - Normal Sounds

This video will demonstrate some normal operating sounds of the laundry center when entering into the spin cycle.

Dryer Bearing Replacement

Learn how to replace the bearings, slides, and drum belt.

TROUBLESHOOT AN ISSUE

Whether you're trying to troubleshoot an issue to fix yourself, schedule service with a qualified technician, or order a replacement part, we can point you in the right direction. Try our FAQ links below or search our washer and dryer support articles to find help.

SERVICE AND REPAIR FOR WASHERS & DRYERS

At GE Appliances, our goal is to ensure your satisfaction, while offering the highest levels of professional service at affordable and competitive rates.

GE APPLIANCE SERVICE
1-800-GECares
(1-800-432-2737)
Monday–Friday: 7a.m.–10 p.m. ET
Saturday–Sunday: 8 a.m.–6 p.m. ET