1. Before you can download any software updates, make sure your appliance is connected to WiFi and our SmartHQ app. If you haven’t already set up your appliance with your WiFi, follow our instructions and you’ll be on your way. Learn how to connect.
2. Once your appliance is fully connected, open your SmartHQ app on your mobile device. You’ll see a notification that your appliance has an update available. You can choose to download immediately or later.
3. When you select Apply, it can take several minutes for the update to fully download.
4. When the update has successfully downloaded, you’ll receive a message that it has finished, and you can begin using your new appliance mode.
5. If you need any assistance, call the Connected Home Support Line at 1-800-220-6899, Monday-Friday 9am - 11pm ET, Saturday-Sunday 9am - 3pm ET. Or send us an email.